Privacy policy

30/07/2025

Fazup is committed to protecting individual rights, particularly with regard to automated processing, and to transparency with its customers. It has therefore implemented a policy covering all such processing, the purposes for which it is carried out, and the means available to individuals to exercise their rights.

 

For further information on the protection of personal data, please visit: https://www.cnil.fr/

By continuing to browse this website, you unreservedly accept the following terms and conditions of use.

The version of these terms and conditions of use currently online is the only version that is enforceable for the entire duration of use of the website and until a new version replaces it.

Article 1 - Legal notices

1.1 Website (hereinafter “the website”):

fazup.io

1.2 Publisher (hereinafter “the publisher”):

Fazup Sarl with capital of CHF 20,000

whose registered office is located at: Rue des Moulins 13, 2800 Delémont

represented by Antoine Samakh, in his capacity as manager

registered with the Delémont Trade Register under number CHE-244.167.758

email address: mailing@fazup.io

1.3 Host (hereinafter referred to as “the host”):

fazup-io is hosted by Shopify: 150 Elgin Street 8th Floor Ottawa, Canada

Article 2 - Access to the site

Access to the site and its use are reserved for strictly personal use. You agree not to use this site and the information or data contained therein for commercial, political, advertising purposes or for any form of commercial solicitation, including the sending of unsolicited emails.

Article 3 - Content of the site

All trademarks, photographs, texts, comments, illustrations, animated or non-animated images, video sequences, sounds, as well as all computer applications that may be used to operate this site and, more generally, all elements reproduced or used on the site are protected by the laws in force under intellectual property.

They are the sole property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not take legal action upon becoming aware of such unauthorized use does not constitute acceptance of such use or waiver of prosecution.

Article 4 - Site management

For the proper management of the site, the publisher may at any time:

- suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of Internet users;

- remove any information that may disrupt its operation or that contravenes national or international laws;

- suspend the site in order to carry out updates.

Article 5 - Responsibilities

The publisher cannot be held liable in the event of failure, breakdown, difficulty or interruption of operation preventing access to the site or one of its features.

The equipment you use to connect to the site is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, in particular from virus attacks via the Internet. You are also solely responsible for the sites and data you consult.

The publisher cannot be held liable in the event of legal proceedings against you:

- as a result of the use of the site or any service accessible via the Internet;

- due to your failure to comply with these terms and conditions.

The publisher is not liable for any damage caused to you, to third parties and/or to your equipment as a result of your connection to or use of the site, and you waive any action against it in this regard.

If the publisher becomes involved in an amicable or legal proceeding as a result of your use of the site, it may take action against you to obtain compensation for any damages, sums, convictions, and costs that may arise from such proceedings.

Article 6 - Hypertext links

Any information accessible via a link to other sites is not published by the publisher. The publisher has no right to the content of such links.

Article 7 - Data collection and protection

Your data is collected by Fazup.

Personal data refers to any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more factors specific to his physical, physiological, genetic, mental, economic, cultural or social identity.

The personal information that may be collected on the website is mainly used by the publisher to manage its relationship with you and, where applicable, to process your orders.

 

The personal data collected are as follows:

- first and last name

- address

- email address

- phone

- financial data: in connection with the payment of products and services offered on the Third-Party Payment Platform, the latter records financial data relating to the user's credit card.

 

Article 8 - Right to access, rectify, and delete your data

In accordance with the regulations applicable to personal data, users have the following rights:

• right of access: they may exercise their right of access to find out what personal data is held about them by writing to the email address below. In this case, before implementing this right, the Platform may request proof of the user's identity in order to verify its accuracy;
• right of rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated;
• right to erasure: users may request the erasure of their personal data, in accordance with applicable data protection laws;
• right to restriction of processing: users may request that the Platform restrict the processing of personal data in accordance with the provisions of the GDPR;
• right to object to data processing: users may object to their data being processed in accordance with the provisions of the GDPR;
• right to data portability: they may request that the Platform provide them with the personal data they have supplied so that it can be transferred to a new Platform.

You can exercise this right by contacting us at the following address:

Fazup Sarl

Rue des Moulins 13

2800 Delémont

Switzerland

Or by email at:

mailing@fazup.io

All requests must be accompanied by a photocopy of a valid identity document signed and indicating the address at which the publisher can contact the applicant. A response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

In addition, since Law No. 2016-1321 of October 7, 2016, individuals who so wish may organize the fate of their data after their death. For more information on this subject, you can consult the CNIL website: https://www.cnil.fr/.

Users may also lodge a complaint with the CNIL on the CNIL website: https://www.cnil.fr.

We recommend that you contact us first before lodging a complaint with the CNIL, as we are at your disposal to resolve your problem.

Article 9 - Use of data

The personal data collected from users is used to provide the Platform's services, improve them, and maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:

- access and use of the Platform by the user;

- management of the operation and optimization of the Platform;

- implementation of user support;

- verification, identification, and authentication of data transmitted by the user;

- personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;

- prevention and detection of fraud, malware (malicious software), and management of security incidents;

- managing any disputes with users;

- sending commercial and advertising information, based on user preferences;

- organizing the terms and conditions of use of the Payment Services.

We use a text messaging and email platform, which is subject to the following terms and conditions. By opting in to our text marketing, notifications, and emails, you agree to these terms and conditions.

By entering your phone number and/or email address during checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you notifications via SMS and email (for your order, including abandoned cart reminders) and marketing offers via SMS and email.

You acknowledge that consent is not a condition of any purchase. Your phone number, name, and purchase information will be shared with our SMS platform “SMSBump Inc, a European Union company with an office in Sofia, Bulgaria, EU.” This data will be used to send you targeted marketing messages and notifications. When sending text messages, your phone number will be transmitted to a text messaging operator to deliver them.

Your email address, name, and purchase information will be shared with our Klavyio, Omnisend, and Brevo platforms. This data will be used to send you targeted marketing emails.

If you wish to unsubscribe from receiving SMS, notifications, or emails, reply STOP to any mobile message or email sent by us or use the unsubscribe link we have provided in one of our messages. You understand and agree that alternative methods of withdrawal, such as using alternative words or requests, will not be considered a reasonable means of withdrawal. Messaging and data rates may apply.

If you have any questions, send “HELP” to the number or email address from which you received the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.

 

Article 10 - Data retention policy

The Platform retains your data for the period necessary to provide you with its services or assistance.

To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account or we no longer need it to provide our services to you.

Article 11 - Sharing personal data with third parties

Personal data may be shared with third-party companies exclusively within the European Union in the following cases:

- when the user uses payment services, for the implementation of these services, the Platform is in contact with third-party banking and financial companies with which it has contracts;

- when the user publishes information accessible to the public in the free comment areas of the Platform;

- when the user authorizes a third-party website to access their data;

- when the Platform uses the services of service providers to provide user support, advertising, and payment services. These service providers have limited access to user data in the context of performing these services and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;

- if required by law, the Platform may transfer data in order to respond to complaints made against the Platform and to comply with administrative and legal procedures.

Article 12 - Commercial offers

You may receive commercial offers from the publisher. If you do not wish to receive them, please notify us at the following address:

mailing@fazup.io

Your data may be used by the publisher's partners for commercial prospecting purposes. If you do not wish to receive such communications, please notify us at the following address:

mailing@fazup.io

If, while visiting the website, you access personal data, you must refrain from any collection, unauthorized use, or any act that may constitute an invasion of privacy or damage to the reputation of individuals. The publisher declines all responsibility in this regard.

The data is stored and used for a period in accordance with the legislation in force.

Article 13 - Cookies

What is a “cookie”?

A “cookie” or tracker is an electronic file stored on a device (computer, tablet, smartphone, etc.) and read, for example, when visiting a website, reading an email, installing or using software or a mobile application, regardless of the type of device used (source: https://www.cnil.fr/fr/cnil-direct/question/un-cookie-quest-ce-que-cest).

The site may automatically collect standard information. All information collected indirectly will only be used to monitor the volume, type, and configuration of traffic using this site, to develop its design and layout, and for other administrative and planning purposes, and more generally to improve the service we offer you.

Where applicable, “cookies” from the site publisher and/or third-party companies may be stored on your device, with your consent. In this case, when you first visit this site, a banner explaining the use of “cookies” will appear. Before continuing to browse, the customer and/or prospect must accept or refuse the use of these cookies. The consent given will be valid for a period of thirteen (13) months. The user has the option of disabling cookies at any time.

The following cookies are present on this site:

Google cookies:

- Google Analytics: measures the site's audience;

- Google Tag Manager: facilitates the implementation of tags on pages and manages Google tags;

- Google Adsense: Google's advertising network that uses websites or YouTube videos as a medium for its ads;

 

- Google Dynamic Remarketing: enables dynamic advertising based on previous searches;

- Google Adwords Conversion: tool for tracking Adwords advertising campaigns;

- DoubleClick: Google advertising cookies for displaying banners.

Facebook cookies:

- Facebook connect: enables users to log in using their Facebook account;

- Facebook social plugins: allows you to like, share, and comment on content with a Facebook account;

- Facebook Custom Audience: allows you to interact with the audience on Facebook.

Twitter cookies:

- Twitter button: allows you to easily share and display Twitter content;

- Twitter advertising: allows you to display and target ads through Twitter's advertising network.

- Instagram cookies:

- allows you to log in using your Instagram account;

- allows you to like, share, and comment on content using your Instagram account;

- allows you to interact with the audience on Instagram.

- Snapchat cookies:

- allows you to log in using your Snapchat account;

- allows you to like, share, and comment on content using your Snapchat account;

- allows you to interact with the audience on Snapchat

- Pinterest cookies:

- allows you to log in using your Pinterest account;

- allows you to like, share, and comment on content with a Pinterest account;

- allows you to interact with the audience on Pinterest.

These cookies have a lifespan of thirteen months.

Article 14 - Photographs and representation of products

The photographs of products accompanying their description are not contractual and do not bind the publisher.

Article 15 - Applicable law

These terms and conditions of use of the site are governed by French law and subject to the jurisdiction of the Commercial Court of Paris, subject to a specific attribution of jurisdiction arising from a particular law or regulation.

Article 16 - Contact us

If you have any questions or would like further information about the products presented on the website or about the website itself, please send a message to the following address:

mailing@fazup.io

This privacy policy was created on the Rocket Lawyer website.